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Support
General Questions, Apple App Store, and Android on Google Play
General Questions
Updates: How often is the data updated and what is the cost?
Answer: We update the apps every day and have moved to either yearly fees to unlock updates or monthly charges for our professional apps. Please check the app description for more information.
Photos: Wow, that is a REALLY ugly photo. Can I send you a better one?
Answer: Yes, please email us here.
Suggestions: I have an idea for a new feature or additional information for the app. Who do I contact?
Answer: Please email us here and we'll talk it over.
Other: I have another issue not listed here. Who do I contact?
Answer: Please email us here and we'll get back to you ASAP, usually the same day.
App Store (Apple)
Updates and Subscriptions: How do I unlock the new Congress or purchase ongoing updates?
Answer: Go to the More section and tap on Upgrades or Subscriptions. You can pay there and the app will update to the latest information we have.
Multiple Payments: I think I already bought the update. Do I need to do that again?
Answer: No. Apple keeps track of all of your app and in-app purchases. If you bought it already, tap on Restore and it will update without charging you again.
My Members: How do I quickly find my members of Congress?
Answer: Tap word Location on the top right side of the app. Allow the app to use your location while using it and you will see the member for the area where you are now. From there, bookmark them!
Partners: Who are Cook, Sabato, and Gonzales?
Answer: They are the best political analysts in the business. They track every race and give it a rating. Check out how competitive your members of Congress are in the Political section.
Enterprise: I think my organization paid for it. What do I do?
Answer: Open the App Store app and search for "Congress Enterprise." Once loaded on your device, find your organization and enter the password given to you beneath it. Then you're good to go!
Google Play (Android)
Updates and Subscriptions: How do I unlock the new Congress or purchase ongoing updates?
Answer: Go to the More section and tap on Upgrades or Subscriptions. You can pay there and the app will update to the latest information we have.
Multiple Payments: I think I already bought the update. Do I need to do that again?
Answer: No. Google keeps track of all of your app and in-app purchases. If you bought it already, tap on Restore and it will update without charging you again.
My Members: How do I quickly find my members of Congress?
Answer: Tap word Location on the top right side of the app. Allow the app to use your location while using it and you will see the member for the area where you are now. From there, bookmark them!
Partners: Who are Cook, Sabato, and Gonzales?
Answer: They are the best political analysts in the business. They track every race and give it a rating. Check out how competitive your members of Congress are in the Political section.
Enterprise: I think my organization paid for it. What do I do?
Answer: Open the App Store app and search for "Congress Enterprise." Once loaded on your device, find your organization and enter the password given to you beneath it. Then you're good to go!
Other Apps: I had Congress or Congress+ on my iPhone or iPad. Why can't I see it here?
Answer: We don't offer those versions of the app on Google Play.
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